Participant Inquiries


Complete the Contact Us form to email MSRS your questions, comments or feedback.

For security purposes, please

  • DO NOT include confidential or personal account information (such as SSN) in electronic correspondence. 

  • DO NOT request financial transactions using this form. Instead, log into your account online or call the MSRS Service Center at 651-284-7730 or 1-800-657-5757

Meet With MSRS Retirement Specialist

New feature:  Now you can schedule an in-person, phone, or Zoom meeting at one of our five offices. 

  • Log into your Account Online at www.mnretire.gov and use the scheduling tool to select an appointment type and time. 
  • Once your appointment is scheduled, you will receive a confirmation email.
  • If you need to change or cancel your upcoming appointment, please refer to the appointment confirmation email or call our service center at 651-284-7730.

Appointments with MSRS: 

  • Phone and Zoom appointments are available weekdays 8 a.m. to 4 p.m.
  • In-person appointments in the St Paul office are available weekdays from 8:30 a.m. to 3:00 p.m.
  • In-person appointments in Greater Minnesota offices can be scheduled from 8:30 a.m. to 3:00 p.m.


Be assured that we can do almost everything by phone or Zoom video conference that can be done during an in-person appointment including:

  • Discuss your retirement plan features and benefits.
  • Provide instructions on how to apply for your MSRS pension plan benefit.
  • Guide you as you complete forms including application for a retirement or disability benefit; MNDCP withdraw; HCSP reimbursement; and much more.
  • Process financial transactions as you instruct.

Telephone

651-284-7730
800-657-5757

Service Center Hours: Monday through Friday, 8:00 a.m. - 4:30 p.m.

Mailing Address / Correspondence


Mail all correspondence to:

Minnesota State Retirement System
60 Empire Drive, Suite 300
St Paul,  MN   55103-3000

MSRS Offices


MSRS has offices throughout the State of Minnesota for in-person appointments.

Retirement specialists are also available to assist you by phone or a virtual appointment conducted by Zoom video conferencing.
Be assured that we can do almost everything by phone or Zoom video conference that can be done during an in-person appointment.

 

 

 

MSRS retirement specialists are registered representatives of Voya Financial Partners, LLC (member SIPC) and are unable to provide investment, legal or tax recommendations or advice.